I am a retired dentist. I know how patients should be treated. Cook Hearing and Balance knows how to treat their patients, too. As all health professionals should, CH&B uses their skill, knowledge and experience to render the best possible results for their patients.
Just as in Dentistry, people come to CH&B a little frightened. It's difficult to admit that one's hearing is not as good as it used to be. There are horror stories about bad experiences. Everyone has memories of an old relative who bangs on his Hearing Aid trying to hear what is being said to him. One wonders, if “Huh?" and "What did you say?”, will always be the most used words in his vocabulary. After a few minutes with Lori, a new patient will react to the respect and concern she demonstrates.
There is an array of hearing aids from which to choose. Lori is knowledgeable about all of them. I personally like the ReSound® Lynx Hearing Aid. I am a gadget freak and Lori showed me lots of them to make my experience more interesting and functional.
Be sure to ask for Lori when you call. Tell her that Dr. R referred you. By the way, if you call the Cedar Park location, Amy will probably answer the phone. She is full of pep and smiles and gives a tremendous first impression for CH&B. If I were still in practice, I would try to steal Amy away!
Here's to best hearing!