COVID-19 has proven itself to be a formidable adversary. We want our patients to know that above all, we are dedicated to their well-being. Listed below are some of the precautions we are taking in order to ensure the safety of everyone.
- All clinical staff has been vaccinated for the COVID-19 virus.
- Many appointment types, such as hearing aid adjustments can be done remotely. We encourage our patients to try this when it's appropriate.
- All patients with in-person appointments are screened prior to entry. Temperatures are checked at the door, and everyone is asked a series of questions aimed at determining COVID-19 symptoms and exposure.
- Masks are required upon entering our facility. Anyone who does not have a mask can receive one at no charge.
- We ask that our patients give us a call upon arrival, rather than directly entering the building. The clinician will then escort the patient directly to the examination room when ready. Reasonable exceptions are made, such as if it's a hot day and the patient does not have a working air conditioner in their vehicle.
- Some of our patients have such a severe hearing loss that they rely on lip-reading for communication. Whenever this is the case, our clinicians have windowed masks, making masked communication less difficult.
- Physical contact is kept to an absolute minimum, and gloves are always worn when any physical contact is made with our patients or their hearing aids.
- Surfaces are sanitized between every patient.
- Air is set to constantly circulate, and we have an upgraded filtration system.
Please note that the list is an ongoing project. It's very possible that some mitigation efforts were mistakenly omitted. If you have questions or concerns, please contact us so that we can make the necessary adjustments.